ShareASale requires that all closure requests are submitted as a ticket for verification and account security. To begin the closure process for your merchant account, you will first need to submit the request as a ticket. To submit a ticket, please log in to your account and click HELP in the upper right corner of the page. From there, you'll click Submit a request to submit your ticket.
Please be sure to select the appropriate options in each of the below fields when submitting your ticket to avoid any delays:
- Please select your account type: Merchant
- What can we assist you with today: Account Support
- How can we assist you with your account: Account Status
- How can we assist you with your Account Status: Closure Request
- What is the reason you are requesting to close your account: Select the applicable reason from the drop-down menu
Our team will follow up with next steps once we've received your verified ticket.