ShareASale requires that all closure requests are submitted as a ticket for verification and account security. To begin the closure process for your merchant account, you will first need to submit the request as a ticket. To submit a ticket, please log in to your account and click HELP in the upper right corner of the page. From there, you'll click Submit a request to create and submit your ticket. Our team will follow up with next steps once we've received your verified ticket.
Please be sure to select the appropriate options in each field when submitting your ticket to avoid any delays:
- Please select your account type: Merchant
- What can we assist you with today: Account Support
- How can we assist you with your account: Account Status
- How can we assist you with your Account Status: Closure Request
- What is the reason you are requesting to close your account: Select the applicable reason from the drop-down menu