For all your promotional efforts through ShareASale, we track which transactions earned you commissions, but we also send you one, combined payment each month. Our trusted network provides easy-to-read reporting that displays exactly how much you can expect to be paid based on your performance each month.
Make sure that your account is set up to get paid! Here are some of the “need-to-know” FAQs about payments!
How do I get paid?
Payments are sent via Check, Direct Deposit, Wire, and Payoneer. You can select which method works best for you based on the available options! You can view the available payment options by going to Payments > Payment Settings.
When do I get paid?
Generally, payments are sent out on the 20th of every month, for the previous month’s commissions, though there are exceptions. A merchant can select a longer lock period which breaks the above rule; we also do not pay out on weekends or US holidays. When the 20th falls on a weekend or holiday, we will process payments the following business day.
What is a lock date?
The lock date is determined and decided upon by the merchant. This time allows the merchant to review and validate each transaction, voiding any returns, or make any necessary edits. Once the transaction hits the lock date, however, that’s it! At that point, the amount will be paid out to the affiliate and the Merchant cannot edit or void the transaction.
How long does it take for payments to reach me?
Average processing times for the different payment methods are below:
Check Via mail (USA): 1 week
Check via mail (Internationally): 1-4 weeks
Direct Deposit (USA): 2-3 business days
Direct Deposit (UK): 5-6 business days
Direct Deposit (IN): 5-7 business days
Direct Deposit (CA): 2-3 Business Days
Direct Deposit (AU): 3-4 Business Days
Direct Deposit (MX): 3-4 Business Days
Direct Deposit (NZ): 3-4 Business Days
Direct Deposit (CH): 3-4 Business Days
Direct Deposit (EU): 5-6 Business Days
Why didn’t I get paid?
Here are some things to check if you did not receive a payment:
Double-check that a payment was processed; check out your Past Revenue Report to verify.
Double-check that your payment threshold was set to your preferred amount; our minimum for payment is $50 but can be set higher.
*Special Note: Remember, the “Your Current Balance” field includes transactions from this month that are not yet eligible for payment. Take your current balance, and subtract all of the transactions for the current month. This value needs to be over your payment threshold before a payment is issued.
How do I know which transactions were included in my payment?
Check out the Activity Details Report and use the Pay Date filter to select your specific payment month.
How do I get a replacement check?
We have a 90-day cancellation policy. Unless returned to ShareASale, checks canceled within 90 days from the original issue date have a $35 cancellation fee.
If you wait until after 90 days, we can re-issue your check free of charge. Always make sure your address is updated within your ShareASale account before requesting a replacement check.
Reach out to our support team to request that new check, please be sure to include the check date, amount, and the number of the check you would like reissued. You can find this information on your Past Revenue Report
What is Payoneer and how do I set it up?
Payoneer is a prepaid Mastercard that gets credited with the amount that an Affiliate earns in commissions each month. For countries that don’t allow for direct deposit, Payoneer is a solution that allows an affiliate to receive payments electronically.
How to set up Payoneer:
Go to www.payoneer.com
Click ‘My Account’ and log in
Click ‘US Payment Service’
Log into ShareASale admin and ask for a Direct Deposit using the details of Payoneer US payment service