Commission Rules allow for situational commissioning based on a variety of conditions - including customer type. You can set up Commission Rules if you'd like to assign custom commission rates based on new and existing customers when transactions track in your account. See below for step-by-step instructions on how to set up Commission Rules based on customer type.
New Customers
You can set up a Global Commission Rule to assign a custom commission rate for new customer referrals by following these steps:
1. Go to TOOLS > Commission Rules
2. Click 'Add Custom Rule'
3. Under Commission Action select 'Set to percentage' or 'Set to flat amount' and enter the appropriate rate in the following field
4. Click 'Add Condition'
5. Click 'Customer is a specific type' under TRANSACTION CONDITIONS
6. Select 'New Customer' from the drop-down menu and click 'Continue'
7. Click the orange 'Save' button at the bottom of the page
Existing Customers
You can set up a Global Commission Rule to assign a custom commission rate for existing customer referrals by following these steps:
1. Go to TOOLS > Commission Rules
2. Click 'Add Custom Rule'
3. Under Commission Action select 'Set to percentage' or 'Set to flat amount' and enter the appropriate rate in the following field
4. Click 'Add Condition'
5. Click 'Customer is a specific type' under TRANSACTION CONDITIONS
6. Select 'Existing Customer' from the drop-down menu and click 'Continue'
7. Click the orange 'Save' button at the bottom of the page
It's important to note that you will need to set up new customer tracking for your account if you'd like to assign custom commission rates by customer type. Please contact us at shareasale@shareasale.com if you'd like to learn more about how to set up new customer tracking for your account.